Tuesday 8 September 2015

How Ahmad Javed, the new Mumbai police Commissioner, transformedpolicing in Navi Mumbai

When Ahmad Javed,  the new Police Commissioner of Mumbai, used to be the Police Commissioner of Navi Mumbai which was not very long ago, he did something very simple which changed the face of policing in Navi Mumbai for as long as he was there. He asked for notice boards to be put up in every police station in Navi Mumbai with his mobile number on it.

What is the big deal, you may ask. especially when the mobile numbers of many police officers are available on the web. Let me tell you it was a big deal, a very big deal.

On this board he had arranged for display at every police station were the mobile numbers of three people. The message on the notice board exhorted people who were unhappy with the service at the police station to call any of the three officers whose numbers were displayed. The first was that of the Station in Charge. The second was that of the Deputy Commissioner of Police who had supervisory responsibilities over the police station. The third was his.

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